RETURNS & SHIPPING

RETURNS POLICY

Final Sale Notice: Please note that all purchases of hair extensions and lip glosses are considered final sale. We strive to ensure the highest quality in all our products, and due to hygiene and quality reasons, these items cannot be returned or refunded.

Exchanges for Incorrect Textures: If you receive a hair texture different from what was ordered, we are here to help! Exchanges can be made if the incorrect texture was sent in error. Please contact us within 3 days of receipt to initiate an exchange process. Ensure the product remains unopened and in its original condition to qualify for an exchange.

For any exchange requests or if you have received an incorrect item, please reach out to our support team with your order details and a brief description of the issue. We are committed to ensuring your satisfaction and will guide you through the steps to resolve any concerns swiftly.

SHIPPING INFORMATION

Shipping Method: Standard

Shipping and Handling Cost: $6.95
Estimated Delivery Time: Orders will be delivered within 8 to 10 business days from the date of shipment.

Please Note:

Delivery times are based on orders placed between Monday and Friday. Orders placed on holidays or weekends will begin processing the next business day.
All orders are subject to availability and credit authentication. During sale periods, deliveries may take longer than usual.
Shipping rates and delivery times are for U.S. addresses only. For international shipping details, please contact our customer service.